OI Analytical

Main: 979-690-1711 | Sales: 800-653-1711 | Service: 800-336-1911


Customer Satisfaction - Field Service (Repair/Installation)
To determine how well we are meeting your needs, we would appreciate your feedback. Please take a few moments to complete this feedback form. When you are finished, simply click "Submit" to send your information.

Thank you for your time, and we look forward to working with you!
Contact Information
Work Phone:  ext: 
Email Address:
Service Type:  To change Service Type, click here.
Reference: (Order Number, Service Number, etc.)
Description:  (Product, Part, Expendable, etc.)
OI Contact: (Who was your point of contact at OI?)

Please indicate how strongly you agree with the following statement.
(where 0 = definitely would not recommend and 10 = definitely would recommend)
I will recommend
OI Analytical to others.

How would you rate this experience with OI Analytical regarding the following topics?
(on a scale 1 to 5, where 1 = poor, 2 = needs improvement, 3 = acceptable, 4 = exceeds expectations, 5 = excellent, and N/A = not applicable.)
1. Promptness of scheduling
2. Problem resolved
3. Time to resolution
4. Cost versus value
5. Product performance at installation

Please indicate how strongly you agree with the following statement.
(on a scale of 1 to 5, where 1 = strongly disagree, 2 = disagree, 3= unsure, 4 = agree, 5 = strongly agree, and N/A = not applicable.).
I will do business with OI Analytical again.

Additional Comments